Virtual Medical Assistant Services
Smart. Secure. Scalable. Your Virtual Support Team Is Here.
What Problems Does a Virtual Assistant Solve?
Missed Patient Calls
Never miss an appointment inquiry or follow-up call again.
Admin Overload
We take over time-consuming front desk and documentation tasks.
HIPAA Compliance
Secure, compliant support for your practice’s operations.
Time Drain
Let your team focus on patient care, not paperwork and phones.
Outsourcing vs. In-House: What’s More Efficient?
| Category | In-House Staff | TotalMedx Virtual Assistants |
|---|---|---|
| Hourly Rate | $22–$28/hr | $8–$12/hr |
| Benefits Required | Yes | No |
| Training & Onboarding | 4–6 Weeks | Pre-Trained, 48 Hours |
| Scalability | Limited | Fully Flexible |
How It Works
1. Discovery Call
We assess your clinic’s workflow, gaps, and support needs.
2. Custom Matching
We match you with trained VAs familiar with your systems.
3. Onboarding
We integrate seamlessly with your existing EHR and processes.
4. Live Support & Reporting
You receive daily task reports and real-time performance updates.
What Our Virtual Medical Assistants Can Do
Patient Communication
Appointment scheduling, reminders, no-show calls, patient messages.
Administrative Support
Insurance verification, eligibility checks, prior authorizations, referrals.
EHR Management
Chart updates, data entry, faxing, document uploads, e-prescription support.
Prescription Refill Handling
Pharmacist-assisted refill coordination with providers and patients.
Lab & Imaging Follow-Up
Call patients with lab results, coordinate imaging follow-ups.
Front Office Tasks
Virtual check-in, intake form follow-ups, front-desk overflow support.
Client Testimonials
— Dr. Rehman, Internal Medicine
— Sarah P., Clinic Manager
Ready to Elevate Your Practice?
Let our virtual medical assistants handle the admin so you can focus on patient care.
Email: info@totalmedx.com | Call: 305-615-4503